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COVID-19 + SHIPPING

Thank you for your patience and being a TRU customer!

 

We apologize in advance of any inconvenience with shipment delays. 

We expect most orders to be delivered within the 7-10 business days. We would ensure that a tracking link is sent to you as soon as your order ships.

Due to COVID-19, there has been a limit and HIGH demand for HD lace. Manufacturers have made the lace three times higher than the usual price which causes sellers prices to rise. At this moment, HD, transparent lace and regular Swiss lace is available.
Also, shipping time is 3-4 business processing days and 5-7 business days for shipping! 

We do not offer refunds at Tru Identity Label at the moment due to COVID-19.

TRU Identity appreciates your purchase and contributes to becoming not only a beauty brand but also an all-around LIFESTYLE. 

Thank you for understanding! Let’s shop!

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TRU IDENTITY LABEL

 fosters the core values on what it means to embrace your
authentic identity that can be shown vividly through various ranges of hair
styles. The overall mission is for one to feel as their true self despite the
interchangeable personalities.

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Hours:

MON-FRI:

9am-6pm

SAT:

7am-4pm

SUN:

BY APPOINTMENT ONLY

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